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The Moorhen bed & breakfast
Access statement
Introduction
The Moorhen is situated in the heart of
Horning, a picturesque Norfolk village on the
Norfolk Broads. We are next to the shops and
near restaurants and public houses. The river
Bure can be seen from the guest rooms at the
front of the house. Our garden rooms are
ground level and are accessible by a side
entrance. The house is open plan and spacious
downstairs. The guest rooms upstairs are
accessed by a wide, gently winding staircase.
There is free parking near our property. We
welcome guests with mobility difficulties and we
also accept pets, by negotiation, in our garden
rooms.
Pre-arrival
Initial contact is
frequently made by telephone after people have
found us on our website,
www.themoorhenhorning.co.uk
or by word of mouth. We like to speak to our
guests on the telephone whenever possible for
mutual evaluation and explanation of our
facilities. The website shows further images of
our property and what we have to offer our
guests.
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We
are next to a variety of shops including an
excellent delicatessen, post office, newsagent
and butcher.
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The
village boasts 3 restaurant and 2 pubs all
within easy walking distance.
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A
train service into Norwich mainline station is
in the next town, Wroxham, 3 miles away. We
offer to pick up or drop our guests at this
station. The train also goes to the coast,
Cromer & Sherringham.
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There is an excellent taxi service in the
village
Arrival & car parking
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There is always space to stop outside the front
door and unload suitcases & open wheelchairs.
This is especially a good idea if you arrive in
the dark to enable us to direct you to parking
spaces close to our house.
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We
are pleases to collect our guests from the
station should you wish to have a car free
holiday.
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If
possible we like our guests to advise us on your
estimated time of arrival to ensure one of us is
here to greet you. This is often agreed on
booking.
Main entrance and reception
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Enter the main house through the front door to
hall and open plan lounge/ dining area. There is
a small step as you come through the front door.
The whole ground floor area is smooth wooden
flooring.
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Stairs lead up from the lounge to the guest
bedrooms.
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A
well lit side entrance leads to our 2 garden
rooms. These rooms offer assisted
disability access.
Guest accommodation - Public areas
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The
lounge is available to our guests. This is often
appropriate when groups of friends or large
families stay at The Moorhen. The floor
is even throughout. There is a wood burner for
use in cold weather.
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The
dining area is on the same flat level as the
lounge.
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Guests using the garden rooms are advised to use
the side entrance to enter the main house
through the front door as the alternative access
has uneven steps to negotiate.
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The
garden rooms have a constant light as they
access the side of the house, security lights
illuminate the garden & entrance to the rooms.
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Guests are given their own key to allow the
freedom of use of the house while they are
staying with us.
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The
stairs to the upstairs rooms are well lit at all
times, (guests sometimes coming into the house
late at night)
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There is a selection of local information, maps
& timetables, activities for children and games
in the lounge. We are often available & happy to
chat to guests about local activities etc
Bedrooms
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There are 2 bedrooms at the front on the first
floor of the house. These are accessed by a
staircase with a handrail each side. There is a
smoke alarm on the landing.
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Barton room is carpeted and has a double
bed. The en-suite has a tiled floor with toilet,
hand basin and shower over a bath.
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Malthouse room is twin bedded and can be
converted into a large double bed. There is also
space for a guest bed and cot thus enabling it
to become a family room. The room is carpeted.
The en-suite has a toilet hand basin and shower
with small hand rail, this room has a wooden
floor.
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Ranworth garden room is on the ground floor.
There is a small step on entry through 2 french
doors (wide enough for a wheelchair) This room
offers assisted disability access. It has a
double bed, the floor is smooth & tiled. The
en-suite is a small wet room including toilet,
hand basin & shower. We have available a shower
stool and there are many hand rails for support.
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Salhouse garden room is also on the ground
floor. It is accessed by a flat patio through 2
french doors. This is a twin-bedded room
that may also be made up as a large double. This
room is large enough for a guest bed therefore
offers another family room. The en-suite has a
toilet, hand basin and shower.
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These two garden rooms have a lockable
interconnecting door that may be unlocked and
used as larger family accommodation.
Gardens
There is a garden adjacent to the garden rooms
for guests to use. There are tables, chairs and
an umbrella, it is a lovely sunny spot in the
summer.
Additional Information
We
are an equal opportunities establishment and,
wherever possible, try to accommodate all
people.
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Our
garden rooms have proved very popular with
larger families or those with teenagers.
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We
welcome babies & small children. There is a
travel cot and high chair for you to use
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We
offer breaks for people with learning
difficulties to stay in the garden rooms,
offering 2 rooms with a door in between for
their carers.
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We
accept pets in the garden room by negotiation.
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We
enjoy large groups of family or friends taking
over all our rooms to enable you to have a
stress free holiday while we discreetly care for
you. This pretty village offers a peaceful
holiday with so many activities and amenities
nearby.
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All
bedrooms have a wardrobe, chest of drawers and
an easy chair. There is tea & coffee making
facilities, colour digital television and a hair
dryer.
Our address:
The Moorhen
45, Lower Street,
Horning
Norwich
NR12 8AA
Website :
www.themoorhenhorning.co.uk
Email:
themoorhenhorning@tiscali.co.uk
Tel:
01692 631444
Please contact us by the above should you
have any further queries. We are always
available by telephone as calls to the house are
diverted to our mobile
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